#TICKETMASTER QUEUE LINE HOW TO#

The virtual waiting room can also be used to engage and grow loyal customer base through granting exclusive or early access. This could be because the brand was mentioned on TV, because they sent out an email to subscribers, or because an influencer posted their product. However, at 6:08 p.m., traffic suddenly spikes 4x to over 2,000 visitors per minute. Visitors in the first 8 minutes of the time span wouldn’t see a virtual waiting room since they’re entering the site below that threshold. In the example below, the company set their maximum traffic levels to 1,000 new visitors per minute.

#TICKETMASTER QUEUE LINE HOW TO#

RELATED: How to Handle Unexpectedly High Traffic This means most visitors will never see the virtual waiting room or need to queue for access, but the site is protected against performance issues, bots, and website crashes nonetheless. In this use case, businesses and organizations will establish the traffic levels at which they experience performance issues, and will configure the waiting room to only appear when traffic climbs close to those levels. Queue-it customers often call this feature their “insurance policy”. Used in this way, the virtual waiting room guards your site against traffic spikes 24/7.

RELATED: How High Online Traffic Can Crash Your SiteĪ virtual waiting room can also be used as a safety net that only activates when a website reaches dangerous levels of traffic.

It keeps the number of people on a site or app at the exact level where a website can perform optimally. As online visitors scramble to get limited-inventory products, tickets, or registrations, the visitors with the fastest internet access or workarounds like bots get an unfair advantage.Īn overloaded website is like a store where the front doors haphazardly lock and unlock, the lights flicker on and off, people push past each other to get products, cashiers can’t do their job, and products on the shelves disappear and reappear at random.Ī virtual waiting room, like a physical queue, prevents this mess.Other bottlenecks in the user journey, such as search features or “recommended for you” displays, become overwhelmed and fail.Third-party features like payment gateways become overloaded causing failed payments and errors at checkout.Databases become overloaded causing errors in inventory availability and overselling.Servers become overloaded causing slowdowns and/or crashes.Some common issues websites and apps suffer due to high traffic include: Something similar happens when too many people access a website.

Ticketmaster queue line